FAQ

What Is Your Return Policy?

 

*EXCHANGE ONLY*

 (Excluding Buy Now Pay Later with Klarna) 

To Be Eligible For An Exchange Your Items Must Be Unworn/Unused And In The Same Condition That You Received It. It Must Be In Its Original Packaging.

To Complete An Exchange We Require A Receipt Or Proof Of Purchase. You Will Also Be Responsible For The Shipping Fee For Your Return, We Recommend Getting Tracked Shipping On Orders Over £25.

Please Include A Note To Let Us Know What Your Exchange Entails For A Smooth & Faster Processing.

 

 Buy Now, Pay Later With Klarna

14 Days Exchange or Refund Policy.

You have 14 days from the date you receive your order to return it for a refund.
You will have to cover you own returns fee (Returns Address: 268A Queensbridge Road, London E8 3NH.
Returning your order within 15 to 19 days? A gift voucher will be issued instead.
It can take up to 10 working days for your order to reach the us and be processed.
Refunds can take up to 10 working days to show on your account
Shipping Cost Is Non-Refundable

 (More Info In Return Policy Contact Us Via Email)

 How Long Does Shipping Take On Clothing & Accessories?

All clothing & accessories orders take 1-3 days  to process. Shipping in the U.K takes 2-3 days  (2nd Class). International shipping takes 5-7 days & length can vary depending on the country. All international packages is shipped on Tracked & Signed.

Sliders & Necklaces are made to order. Please allow 5-6 days for the sliders to be made & 2-3 week for the necklace

*Due to the recent outbreak of COVID-19 International shipping are taking much longer please allow up to 25 days to recieve your packages*

   What Payments Do You Accept?

We Accept PayPal & All Major Cards.

Where Do You Ship To?

We ship worldwide, you can change the currency accordingly in the drop down menu bar.

Are The Sliders True To Size?

 All Our Sliders Do Come Up True To Size But If You Are Uncertain Or Have Wider Feet We Recommend Going One Size Up

 Do You Do Customised Sliders?

Yes! We Do Take Customized Orders At No Extra Cost. For Customised Enquires/Orders Contact Us Via Email: slaybleu@hotmail.com

 Do You Use Real Fur?

 We Use Real Marabou Bird feathers for our sliders.